Exclusive interview by Commercial Radio hosts -《口水多過浪花》節目主持余迪偉和麻利

Mansfield Consulting's Managing Director was invited by the Radio Hong Kong Channel 5 DJ to talk about the job requirements and duties of mystery shoppers.

Mansfield Consulting was invited by Cable TV to produce a special news program about how to evaluate service performance using mystery shopping research.

萬賢堂獲無綫電視翡翠台邀請，協助拍攝節目「屢見奇工」第十七集，內容談及被喻為「絕世好工」的神秘顧客。節目內，萬賢堂神秘顧客分享了這份工作的過程與樂趣，並示範調查戲院服務的注意事項。有興趣成為神秘顧客的朋友，請勿錯過。